About Colocation

Basic colocation typically focuses on just the first category of server costs: housing and protecting. Basic Colocation is a hands-off type of service that allows clients to take advantage of a data center’s infrastructure, but leaves the client solely responsible for managing the server. If there is a server malfunction (ex. server runs out of memory), the client is responsible for monitoring, managing and mitigating any server problem. read more

Basic colocation services tend to vary between data center operators, but typically provide the following features that vary depending on the quality or tier classification of each data center:

-Physical housing for the servers
-Uninterruptible power delivery
-Internet connections
-Environmental controls (ex. air conditioning and fire suppression)
-Physical security for the data center and servers

The more redundancy that a data center has in its power and network infrastructure, the higher uptime it delivers and the higher data center rating or tier it achieves (tier IV being the highest). Depending on the Service Level Agreement (SLA), colocation providers can often guarantee a power and network availability upwards of 99.99% of the time .

Besides the infrastructure of the data center, the main operating costs (and therefore price motivators) for colocation are:

-Power (in Kilowatts consumed)
-Bandwidth (in Mbps)
-Rack space (measured in “U”s)
-Setup Costs (Labor and Equipment)

What is Managed Colocation?
There is a wide variety of services that fall under “managed colocation” which starts with basic colocation as the underlying service platform. The client provides the server hardware typically loaded with the operating system and applications. However, the managed colocation provider picks up from there – monitoring and managing the server, mitigating any issues that come up and maintaining the hardware for the client. Rather than leaving the client responsible, managed colocation outsources day-to-day server management operations such as:

-Threat management
-Technical support
-Multi-probe around-the-clock monitoring, alerts, and logging
-Asset tracking
-Patch management
-Capacity planning
-First responder to any problems or issues that arise, troubleshooting, and remediation
-On-site backup and/or off-site backup
-Part replacement and service

Managed colocation provides the flexibility to decide what services and procedures the client wants to outsource versus which they want to have more control over. It transfers the day-to-day hassle of managing servers from the client to the managed colocation provider.